Below are some of the changes that are being implemented for the 2020 season, a season which will be even more appreciated,
which will provide greater opportunities to enjoy nature and tranquility of the Cinque Terre.

We are not a hotel but a small guest house, the direct relationship with our customers has been very important in these years
and we do not want to give up but we will do it by following the guidelines, we turned to specialized technicians
to draw up an anti-contagion protocol.

• Check in On Line:
  Guests will have the possibility to check in online.
  Upon confirmation of your reservation, you will be provided with a link that will allow you to register from the convenience of your own home.
  Upon your arrival at the hotel you will simply be requested to show our Reception staff, through a glass partition, the document you used to register in order to confirm your identity.
• Check Out:
  By providing your credit card on check-in you may request that your hotel bill be charged directly to your card.
• Keys:
  All room keys will be sanitized and placed in a box at the door of your room, inside the room you will find wipes and sanitizing soap.
• Luggage:
  The baggage service is an external service but we will make sure that they use all the necessary precautions.
• Room Cleaning:
  Our specialized technicians have designed a program for disinfecting and sanitizing the rooms.
  At each checkout the room will undergo treatment with certified “Aersana” ozone machinery, cleaning is carried out with certified and sanitizing products and in addition a vaporization will be carried out on fabrics and surfaces with a certified product.
• Pillows, blankets and remote controls:
  Pillows will be disinfected and sanitized following each check-out.
  The remote controls sanitized and wrapped for each new check in.
  The blankets will be sanitized and wrapped individually.
• Linens:
  All linens are washed and sanitized by a certified anti-Covid-19 laundry service.
• Breakfast:
  We have few rooms and breakfast is served in single portions at the table and each table will respect the necessary distances.
  Breakfast is served on the panoramic outdoor terrace.
  Lorena will assist you for every need at the new protected buffet that will be served strictly by her.
• Casa Cato Staff:
  All employees are provided with personal protection equipment.
  Common areas will be sanitized by our staff, in accordance with the cleaning procedures guidelines.